Are your Pillow Sprays suitable for children/babies/toddlers?

Our Pillow Sprays are for suitable for age 5+ (under adult supervision). For younger children within this age range, you may wish to consider using as a room spray, prior to using as a Pillow Spray.

Do you offer test/sample sizes?
Unfortunately not (because of the cost of producing smaller versions). We are sure you will love your product but if you are not completely satisfied please let us know and we will help you further.

I just placed an order, when will it be sent?
Orders are sent within 24-48 hours from purchase.

I have not received my order, can you help me?
Please contact us with your order details and we will help track your item via Royal Mail. PLEASE NOTE: We are aware of delays at Royal Mail owing to Coronavirus and staff having to self-isolate. In the unlikely event that your item doesn't arrive we will therefore ask you to wait 10 working days before we consider re-sending your item/s.

Are your products Vegan?
Yes, all of our Pillow Sprays are Cruelty-Free and Vegan.

You say your products are natural but what about Phenoxyethanol? I've heard this is harmful?

Phenoxyethanol is a preservative and there is a lot of misinformation online about it. Our Pillowsprays are based on my own formulas but manufactured in bulk by our chemist partners here in the UK, who follow all necessary safety guidelines, including regarding the safe % to use of Phenoxyethanol. One of the reasons I outsource the manufacture is to make sure these rules are adhered to. It's why I say 'hand-batched', rather than 'hand-made'. When used within the set safety level Phenoxyethanol is entirely safe.


What about allergies?
Our essential oils are all natural and blended in our products at safe levels. You should satisfy yourself that you are not allergic to any ingredients prior to use.

Do you offer discounts?
We certainly do and run promotions at various times of the year. Please make sure you subscribe to our Newsletter to hear about our latest offers. Remember we also offer FREE postage on UK orders over £15.

Are your products safe if I have pets?
Some essential oils can be toxic to some animals. Research indicates this is normally only an issue when using concentrated oils either on the skin or neat oils in a diffuser which is left on. The risk with toiletries or cosmetics that only contain a very small amount of an essential oil (such as ours) is low, but always check with your vet if you’re not sure about the risk to your pet. If you have already purchased and you would like to return your items, just get in touch.

Could you donate items/funds to our Charity?
We are very sorry but due to the volume of requests we receive, we are unable to donate items to charities. Our charitable contributions are made as cash contributions to registered charities only.

I have a question that isn't here, can you please help?
Please send us a message via the Contact page and we will reply as soon as possible.